Last Updated: January 2025

casino link Privacy Policy – How Your Personal Data Is Handled

This Privacy Policy explains what personal information casino link collects from Filipino players, how it is used, and the rights you have over your own data. By registering or using the platform, you agree to the practices described here. Please read this page carefully before submitting any personal details.

1. What Information We Collect

When you register on casino link, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect account activity data such as login timestamps, game session records, deposit and withdrawal history, and device information including your IP address and browser type. This information is necessary to verify your identity, process transactions, and maintain the security of your account. In some cases, we may request a government-issued ID or other supporting documents to comply with Philippine regulations on identity verification. We only collect the minimum data required to deliver our services safely and effectively.

2. How We Use Your Information

Your personal data is used primarily to operate and maintain your casino link account, process deposits and withdrawals in Philippine pesos, and deliver the gaming experience you expect from the platform. We also use your information to send account-related notifications such as transaction confirmations, security alerts, and updates to our terms or policies. Where you have opted in, we may send promotional communications about bonuses, new games, or special offers — you can withdraw this consent at any time through your account settings. We analyse aggregated, anonymised usage data to improve platform performance and identify areas where the player experience can be enhanced. We do not use your personal data to make automated decisions that significantly affect your rights without human review.

3. How We Share Your Information

casino link does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines when required by law or when necessary to protect the rights and safety of our players and the platform. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any material changes to how it is handled. All third-party partners we work with are evaluated for their data protection standards before any sharing arrangement is established.

4. Data Retention and Security

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations. Account records, transaction histories, and identity verification documents may be kept for a minimum of five years following account closure to satisfy legal and regulatory obligations. casino link uses industry-standard security measures including encrypted data transmission, secure server storage, and access controls to protect your information from unauthorised access, disclosure, or loss. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to log out of your account after each session. If you believe your account security has been compromised, please contact our support team immediately.

5. Your Rights Over Your Data

As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to anyinaccuracies, and request the deletion of your data where it is no longer required for legal or operational purposes. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and ask for a copy of your data in a portable format. To exercise any of these rights, please contact us using the email address provided in the footer of this page. We will respond to all verified requests within a reasonable timeframe in accordance with the requirements of the Philippine Data Privacy Act of 2012. Please note that some requests may be subject to limitations where retention is required by law or where deletion would affect the integrity of ongoing transactions.

6. Cookies and Tracking Technologies

casino link uses cookies and similar tracking technologies to keep you logged in between sessions, remember your preferences, and analyse how players interact with different parts of the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand which features are most useful so we can continue improving the experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share cookie data with external marketing networks. Our cookie practices are reviewed regularly to ensure they remain aligned with applicable privacy standards.

7. Children's Privacy

casino link is strictly intended for players who are 21 years of age or older, in line with Philippine regulations governing online gaming. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered on the platform, the account will be suspended immediately and any associated data will be deleted in accordance with our data retention policy. Parents and guardians who believe their child may have accessed the platform are encouraged to contact us immediately so we can take appropriate action. We take the protection of minors seriously and support responsible gaming initiatives across the Philippines.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, the updated policy will be published on this page with a revised effective date shown at the top. Your continued use of casino link after any update is posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your personal data is being handled. If you have questions about any changes, our support team is available to assist you.

Your Data, At a Glance

A quick summary of the key commitments we make to every Filipino player on the platform.

Encrypted Storage

All personal data is stored on secured, encrypted servers. Your information is never left exposed or accessible to unauthorised parties.

No Data Selling

We never sell or rent your personal information to third parties for marketing. Your data stays within the casino link ecosystem.

Your Rights Protected

Under the Philippine Data Privacy Act, you can access, correct, or delete your data at any time by contacting our support team.

Cookie Control

Only essential and analytics cookies are used. You can manage your preferences through your browser settings at any time.

Retention Limits

Data is kept only as long as legally required. Once your account is closed and obligations are met, your records are securely removed.

PH Law Compliant

Our practices align with the Philippine Data Privacy Act of 2012 and applicable PAGCOR guidelines for licensed online gaming platforms.

Common Questions About Your Privacy

Quick answers to what Filipino players ask most about how their data is managed.

Yes, you have the right to request a copy of all personal data we hold about you under the Philippine Data Privacy Act of 2012. To submit a data access request, please contact us using the support email listed in the footer of this page. We will verify your identity before processing the request to ensure your data is only released to you. Once verified, we aim to respond within a reasonable timeframe as required by applicable law. The data will be provided in a commonly used, portable format where technically feasible.

We only share your personal information with trusted service providers who help us operate the platform, such as payment processors and identity verification partners. All such partners are bound by strict data processing agreements and are not permitted to use your data for their own purposes. We do not sell, rent, or trade your personal information to any third party for marketing or advertising. Disclosure to government or regulatory authorities may occur when required by Philippine law. We regularly review our third-party relationships to ensure ongoing compliance with our privacy commitments.

You can opt out of promotional communications at any time by updating your notification preferences in your account settings. Alternatively, you may contact our support team directly and request to be removed from our marketing list. Please note that even after opting out of promotions, you will still receive essential account-related notifications such as transaction confirmations and security alerts. Opt-out requests are typically processed within a few business days. If you continue to receive promotional emails after opting out, please contact us so we can investigate and resolve the issue promptly.

When you close your casino link account, we will retain certain records for a minimum period as required by Philippine law and regulatory obligations — typically at least five years for transaction and identity records. After this mandatory retention period has passed, your personal data will be securely deleted or anonymised. You may request early deletion of non-essential data by contacting our support team, though some records cannot be removed before the legally required period expires. We will confirm the status of your data deletion request once it has been processed. For more details, please review the Data Retention section of this Privacy Policy above.

Questions About Your Privacy?

If you have any concerns about how your personal data is handled, visit our FAQ page or log in to manage your account preferences directly.